At T•OCS, we take on the day to day administration and operational processes to ensure that your strategic plan, goals and objectives are carried out by a professional staff who are skilled in all aspects of association management services. This allows your Board of Directors to focus on setting direction for your association.

T•OCS prides itself on meeting the daily requirements, processes, and deliverables of your association and to ensure that they are delivered in a professional and efficient manner.

We provide your association with:

• A physical office as your head office and centre of operations
• A team of professionals who will work with your existing staff, executives or volunteers
• Daily maintenance of your association’s phone and email correspondence with members and the public

We understand that your members are the most important asset for your association. We communicate with your members on your behalf regarding your services and benefits, and strive to maximize your members’ satisfaction.

Our skilled staff are trained to respond to member needs, inquiries and requests. We have a dedicated phone line for each client that is monitored throughout business hours to ensure that all inquiries are answered promptly and efficiently.